Deleting your account
Last updated: August 8, 2026
This page explains how to delete your Top Food App account, what happens when you do, how long it takes, and what we keep afterwards.
How to delete your account
- Sign in to your account.
- Open your account settings and scroll to the "Danger zone" section.
- Choose whether to delete only your login or the whole account.
- Type your email address to confirm, and submit.
What you can delete
Deleting the whole account
Available to the account owner. Deletes the restaurant, every menu and dish, all uploaded photos, and every login on the account. This is the option that removes the restaurant from the internet.
Deleting only your login
Available to invited team members. Removes only your own login, straight away. The restaurant, its menus and its photos belong to the account and are not affected. The owner can invite you back later.
How long it takes
As soon as you confirm, your public menu goes offline. Printed QR codes stop working the same day.
For the next 30 days the account is held in a deleted-pending state. You can sign in and call the deletion off at any point, and everything comes back exactly as it was.
A week before the deletion date we email you a reminder with a one-click link to keep the account.
After 30 days, everything is permanently deleted. This cannot be undone.
What gets deleted
- Your name, email address and password.
- Your restaurant details, opening hours and social links.
- Your menus, sections, dishes, prices and translations.
- All uploaded photos, deleted from our image storage as well as from the database.
- Every login on the account, including invited team members.
What we keep
We keep the following, and nothing else:
- A record that an account was closed, when it was created and closed, and non-personal figures such as how many menus it had and whether it was on a paid plan. It contains no name, email address or restaurant name.
- The reason you gave for leaving, including anything you typed in the optional comment box, so we can improve the product. Please don't put personal or confidential details in that box.
- Invoices and payment records, where accounting and tax law require us to keep them. Your payment profile is deleted from our payment provider.
- Encrypted database backups, which are rotated and expire on their own schedule.
Subscriptions and billing
Requesting deletion stops your PRO subscription from renewing. You keep PRO until the end of the period you have already paid for, and nothing further is charged. If you cancel the deletion in time, the subscription resumes.
Need it deleted sooner?
If you need your data erased sooner than 30 days, get in touch and we'll do it for you. Contact us